Legal
Acceptable Use Policy
Last updated: August 20, 2026
This Acceptable Use Policy sets out the rules for using ZimboConnect, operated by Zimbo Connect (“Company”, “we”, “us”, and “our”). It sits alongside our Terms of Use and our friendlier, day-to-day Community Guidelines — if anything here conflicts with those, this policy governs on questions of acceptable use specifically. By using ZimboConnect, you agree to follow it.
Strictly Prohibited Activities
The following activities are strictly prohibited on ZimboConnect. Any violation results in immediate and permanent account termination, content removal, and where applicable, referral to law enforcement.
- Use by anyone under 18 years of age. ZimboConnect is strictly an adults-only platform. You must be 18 years of age or older to create an account or use any part of this service. All users must complete age verification. Accounts identified as belonging to anyone under 18 are permanently terminated and blocked.
- Child Sexual Abuse Material (CSAM), child sexual exploitation, and grooming. The creation, possession, sharing, solicitation, or distribution of any material depicting the sexual abuse or exploitation of a minor is absolutely prohibited. Any attempt to contact, groom, solicit, or sexualise a minor is absolutely prohibited. Violations are reported to the Internet Watch Foundation (IWF), the National Crime Agency (NCA), and CEOP.
- Human trafficking, sex trafficking, and sexual exploitation. Using ZimboConnect to recruit, transport, harbour, advertise, or solicit any person for the purposes of trafficking, forced labour, or sexual exploitation is absolutely prohibited and reported to law enforcement.
- Commercial sexual services and solicitation. Advertising, soliciting, arranging, or paying for sexual services, escorting, or any commercial sexual activity is prohibited. ZimboConnect is not a platform for sex work or the sale of sexual services.
- Sexual violence, coercion, and non-consensual involvement. Threats of sexual violence, sexual coercion, pressuring another user into sexual activity, or creating a profile using another person’s identity or images without their consent is prohibited.
- Non-consensual intimate imagery. Sharing, threatening to share, or soliciting intimate or sexually explicit images of any person without their explicit consent is prohibited. This includes so-called revenge pornography. Violations are reported to law enforcement and the Revenge Porn Helpline.
- Scams and fraudulent schemes. Romance scams, catfishing, advance-fee fraud, cryptocurrency or investment solicitation, phishing, impersonation for financial gain, and any attempt to deceive another user for money or personal information is prohibited.
- Hate speech and discriminatory abuse. Content or conduct that attacks, degrades, or dehumanises any person or group based on race, ethnicity, national origin, tribe, religion, disability, sex, gender identity, sexual orientation, age, or immigration status is prohibited.
- Any other illegal activity. Using ZimboConnect to plan, facilitate, promote, or carry out any activity that is illegal under the laws of the United Kingdom or the user’s country of residence is prohibited.
ENFORCEMENT: We use age and identity verification, administrator moderation, automated flagging of reported accounts, and a user reporting system to detect these violations. Reports are reviewed promptly, typically within 24 hours and always within 72 hours. Reports involving minors, trafficking, or CSAM are treated as immediate priority. Report violations using the in-app Report button on any profile or by emailing support@zimboconnect.com.
What you can do on ZimboConnect
ZimboConnect exists for the Zimbabwean diaspora to:
- Connect with other members of the diaspora community.
- Share cultural content and take part in community discussion.
- Discover and attend events, and organise events of your own.
- List and discover businesses in our community directory.
Additional prohibited conduct
Beyond the zero-tolerance list above, you must not use ZimboConnect to:
- Post explicit, sexually graphic, or pornographic content.
- Harass, bully, threaten, or intimidate other members.
- Impersonate another user, or any other person or entity.
- Share another person’s personal information without their consent (sometimes called “doxxing”).
- Create a fake profile, or otherwise use the platform under a false identity.
- Attempt to circumvent, disable, or falsify our age verification.
- Contact, or attempt to contact, minors.
- Promote, facilitate, or engage in illegal activity of any kind.
- Spam other members, including unsolicited bulk messages or repeated solicitation.
- Scrape, crawl, or otherwise access the platform through automated means without our prior written permission.
Enforcement
Violating this policy may result in immediate suspension or permanent termination of your account, at our sole discretion, without refund of any subscription, listing, or ticket fees already paid. We may also remove or restrict access to any content that violates this policy, at any time and without prior notice, and where required by law we may report illegal activity to the relevant authorities — see our Law Enforcement Protocol.
Reporting a violation
If you see something that breaks this policy, please report it using the in-app Report button on the profile, message, or listing in question, or by emailing us at support@zimboconnect.com with as much detail as you can provide. We review reports and act on them; you will not be identified to the person you report.
Changes to this policy
We may update this Acceptable Use Policy from time to time, for example to address new ways the platform is misused. We will update the “Last updated” date at the top of this page when we do.
Contact us
Questions about this policy can be sent to support@zimboconnect.com or by mail to:
Zimbo Connect
Paul St
London, England EC2A 4NE
United Kingdom